E-Training Policies

Service Level Agreement

Meshrouh Training Center confirms its keenness to achieve customer satisfaction by making the services of the electronic platform available at all times.

The platform services and services of the electronic application comply with these standards, excluding delays caused by incomplete information from the user or third-party entities such as government agencies.

Customers must abide by the terms and conditions of each service as described in the e-services manual.

Help & Support

The platform includes a section to help and support beneficiaries with a variety of content including FAQs, inquiry forms, and contact options.

Privacy and Confidentiality Policy

Mashrouh Training Center is committed to maintaining the confidentiality of all beneficiary information. Such information will only be shared with authorized government bodies to complete a transaction when necessary.

Use & Privacy Policy

This policy outlines how personal data is collected and used while visiting our site. No personal data is collected unless provided knowingly and willingly.

This policy outlines how personal data is collected and used while visiting our site. No personal data is collected unless provided knowingly and willingly.

Your data will remain private unless disclosure is required by law or necessary to protect rights and comply with legal obligations.

Your data will remain private unless disclosure is required by law or necessary to protect rights and comply with legal obligations.

Any data requested from you will be used solely to fulfill your request and improve the service.

Any data requested from you will be used solely to fulfill your request and improve the service.

All provided data will be treated as confidential. The data is used for communication purposes, including responding to queries and requests.

All provided data will be treated as confidential. The data is used for communication purposes, including responding to queries and requests.

We will not share your data with third parties unless required by law or judicial authority.

We will not share your data with third parties unless required by law or judicial authority.

We reserve the right to amend this privacy policy at any time and will notify users accordingly.

We reserve the right to amend this privacy policy at any time and will notify users accordingly.

Only the Center Manager has authorized access to stored personal data.

Only the Center Manager has authorized access to stored personal data.

Purpose of Collecting Personal Data

  • Registering trainees and submitting information to TVTC.
  • Issuing certificates through the Manar platform.
  • Sending confirmation messages via QID number.

All financial data is kept confidential and secure. Our privacy terms are updated regularly to ensure proper performance and service.

All financial data is kept confidential and secure. Our privacy terms are updated regularly to ensure proper performance and service.

You are responsible for maintaining your account security. Services for minors require parental supervision.

You are responsible for maintaining your account security. Services for minors require parental supervision.

These terms are governed by the laws of the Kingdom of Saudi Arabia. You agree to the jurisdiction of Saudi courts.

These terms are governed by the laws of the Kingdom of Saudi Arabia. You agree to the jurisdiction of Saudi courts.

The platform supports communication via contact forms, email, WhatsApp, and social media.

Phone: 0558976382
Email: mashroo7.live3@gmail.com
WhatsApp: 0558976382